Shipping policy

Shipping Policy

Thank you for shopping with nrd.works. We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

🚚 Processing & Handling Time

  • Orders are typically processed within 1–3 business days.

  • Custom or high-demand items may take up to 5 business days to process.

  • Orders are not processed on weekends or U.S. holidays.

Once your order is shipped, you will receive a tracking number via email.

📦 Domestic Shipping (U.S.)

We ship to all 50 states, U.S. territories, and military addresses (APO/FPO).

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days (additional cost)

Shipping rates are calculated at checkout based on your location and package weight.

🌍 International Shipping

We currently offer international shipping to select countries.

  • International shipping times vary by destination and carrier.

  • Buyers are responsible for any import duties, taxes, or customs fees that may apply upon delivery.

We are not responsible for delays caused by customs processing.

⏱ Delays

We make every effort to ship orders on time, but shipping delays may occur due to:

  • Carrier service disruptions (e.g., weather, high demand)

  • Customs inspections for international orders

  • Incomplete or incorrect shipping information

We are not responsible for delivery delays once your order is in the hands of the carrier.

📍 Address Accuracy

Please double-check your shipping address before completing your order.
nrd.works is not responsible for lost or delayed packages due to incorrect or incomplete addresses.

📦 Lost or Stolen Packages

Once an order has been marked as "delivered" by the carrier, we are not liable for lost or stolen packages. If you believe your package was misdelivered:

  • Contact the shipping carrier directly.

  • Then reach out to us at admin@nrd.works so we can assist as best we can.

❓Questions?

For shipping inquiries, email us at admin@nrd.works.